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Five-Star Trade-Up Policy - Offering Peace of Mind & Flexibility
Your new or used piano purchase is an investment for a lifetime. But what if your musical needs change over the years? The answer is simple: When you’re ready, you can trade in your instrument for a store credit to be used toward the purchase of another piano of equal or greater value.
- Acoustic Pianos: Lifetime 100% trade-up value
- Digital & Hybrid Pianos: 100% trade-up value for two and five years following purchase
- Silent, TransAcoustic, & Disklavier Pianos: 100% trade-up for two-year and then 70% trade-up value for the life of the instrument
What Our Customers Say
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John Fisher
★★★★★
2 weeks ago
We had a terrible experience purchasing a piano over the internet from Amazon. The delivery coordination was poor and the product had a manufacture defect with no warranty. We had to spend a lot of time packing it and dropping it at the … More return location. We were surprised Classic Pianos had a very competitive price and good pianos. We really had a fun shopping experience with Fred Riley. He is very knowledgeable, honest, friendly, and not pushy. He is a true helper. We purchased a piano we really liked through him. The shop offered a good warranty and the ability to trade in our piano for an upgrade in the future. We highly recommend this shop and don't forget to ask for Fred Riley.
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Egg White
★★★★★
2 weeks ago
I came in to ask about renting a piano and was happily informed that they're way more affordable and accessible than I thought! Fred was helpful in giving me all the information I needed, and now I'm prepared on how to move forward … More with my piano playing journey 🖤🤍
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Ed Begley
★★★★★
3 weeks ago
I stopped by to check out the extensive range of instruments available to try out after a recommendation from an ex-employee at classic piano's. I was greeted by Fred Riley who endeavoured to make me feel at home and offered some wonderful … More insight into his world. We spent over half an hour chatting and discussing his passions and interests, all the while showing a keen interest in my work and sharing a few tricks he had up his sleeve - much more of an experience than I could have imagined. theres magic in this place...
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James Ho
★★★★★
3 weeks ago
My piano teacher told me here. I have a great time to buy piano. Fred helped me to choose my piano. He is so nice guy. Highly recommended this piano store
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Paul Flyger
★★★★★
3 weeks ago
I recently visited Classic Pianos a couple times because I was looking for an apartment friendly piano. Fred was super helpful in helping me do just that! Classic Pianos has a huge selection of quality pianos and I am really looking forward … More to having a piano again! I highly recommend!
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sandun sulakshana
★★★★★
3 weeks ago
We had a great experience at Classic Pianos. We met Fred Riley from the sales team and it was like a piano tour. Starting from the auditorium, history of the family owned business and the showroom full of professional , intermediate and … More beginner level pianos with different kinds of piano brands. Fred was explaining very patiently and helping us to take the decision rather pushing us to buying a piano. He was being really honest and helped a lot to select the ideal piano according to our requirement and the budget. Thank you Fred for all the help to bringing our first Grand piano home. I highly recommend Classic piano for all piano needs.
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Tania Bastiansz
★★★★★
3 weeks ago
We had a great experience with classic piano portland. Fred Riley, he's the guy if you are planning on buying a piano from classic i highly recommend him. He understood our needs and requirement and helped us to select the perfect … More piano. He is very knowledgeable about what he was doing and he is honest and patient too. Thanks to Fred Riley our piano hunting was very easy.
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Kyla Dordan
★★★★★
3 weeks ago
Fred, Jaden and Alex are the best! Jaden assured me over the phone that I would be taken care of with my trade in. Fred encouraged me to come to the warehouse and look around when I was hesitant about the timing of buying a new piano, and … More when I did, he was wonderful about demonstrating all the features of the piano I was interested in. Alex was very professional about preparing the paperwork. Even the guys who escorted me to my car afterwards thanked me for coming in!If you’re in the market for a piano, do not miss the huge selection and wonderful people at Classic Pianos Portland!
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Danielle V
★★★★★
3 weeks ago
Fred was recommended to us by our son's piano teacher who had nothing but good things to say. We took her advice and met him at Classic Pianos in Portland. Working with him, he proved to be an outstanding and kind salesman who guided … More us to our just-right piano. He was knowledgeable, genuine, and made it a very positive experience. My family and I highly recommend working with him and will go to him for our future piano needs. Thank you, Fred!