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Testimonials

Testimonials

Read what our customers are saying

Joy and Delight

“Just a brief note to try to put into words the joy and delight I experienced yesterday after the exceptional tour through Classic Pianos … and the sincere and genuine enthusiasm and hospitality you evidenced … I walked by the store and got the urge to come in, and the magic began the moment I stepped inside and experienced the warmth of its environment.”

Bob Cochran
Portland, Oregon

Unparalleled

“I have known Maurice Unis, and some of his associates, for over twenty-five years. His understanding of technical rebuilding and piano restoration is, in a word, ‘unparalleled.’ The rebuilding of vintage Steinways at Classic Pianos is the finest of any store I’ve ever seen.”

Mark Westcott
International Concert Pianist and Teacher
Portland, Oregon

Patient

“I had a terrific piano buying experience at Classic Pianos. Brian was patient and never pushy as I visited multiple times over the course of a few weeks. He listened to my (somewhat evolving) wish list and worked hard to find the perfect instrument for me …”

Google review

Wonderfully Supportive

“The staff at Classic Pianos are incredibly knowledgeable and were able to recommend pianos appropriate for our use at Mountainside HS – both in terms of their use and our budget! They are also wonderfully supportive of the wider music education community and have provided great service and value with the piano rentals provided to Solo & Ensemble events around the state. For outstanding service, exceptional knowledge, and just wonderful people, you can’t do better than Classic Pianos!”

Jeremy M. Zander
Director of Bands
Mountainside High School
OMEA President-Elect

Magical Musical Connection

“It is an absolute joy to walk into the lobby of Artists Rep and, as audiences are leaving a show, one sits down and plays the piano for a while. Last week a huge group of high school students gathered round while one of them played.

Classic Pianos has gifted us with that type of magical music connection, and I am forever grateful!”

Susannah Mars
Music Events Specialist & Resident Artists
Artists Rep

Passionate

“As an adult fulfilling a lifelong desire to play the piano, I was incredibly inspired by the best selling book, ‘The Piano Shop on the Left Bank.’ The book opened a whole new world to me. The first time I walked into Classic Pianos and found myself amidst the beautifully restored vintage pianos, I felt as if I might be in Paris and that I had discovered a similarly passionate world of piano right here in Portland.”

Widney Moore
The Pearl District; Portland, Oregon
Steinway & Sons M from the Classic Collection

Reviews From Google Customers

  • Khang Ma ★★★★★ a week ago
    Visited this store on a trip to Portland and was pleasantly surprised at the quality of the pianos as well as customer service. Even though we made it clear that we were not in the market for a piano, Fred was still exceptionally helpful … More and friendly.
  • Kevin Matier ★★★★★ 2 weeks ago
    I finally pulled the lever on a Yamaha C1X - Fred was absolutely awesome - he was polite - kind and informative- he had my piano delivered to Alaska without an issue and was delivered/installed in my living room professionally - thank you … More greatly Fred!
  • Angelica Banyasz ★★★★★ 2 weeks ago
    We were assisted by Fred he was very kind and funny and made the experience of buying the piano enjoyable. The magic piano was very cool and fun to listen to as well 🙂
  • Irene Wong ★★★★★ 2 weeks ago
    Fred is very nice~ Price is good and service is excellent~
  • Greg Miramontes ★★★★★ 2 weeks ago
    Fred was great!
  • mark kuptsov ★★★★★ 3 weeks ago
    best experience ever
  • River Seidelman ★★★★★ 3 weeks ago
    Fred is great! He helped me find a used upright piano within my (modest) budget that sounds and looks lovely; let me play around on all the used uprights for as long as I needed; took a significant amount off the marked price; gave me some … More free, nice caster cups; and, when he tunes my piano in a few weeks, is going to help slide my piano out of the way so I can paint the wall behind it. Overall: a super positive, caring and skilled salesperson working at a store with a well-cared-for selection and competitive prices.Edit: Fred came to tune my piano and did such a great job! It sounds awesome and is so much more fun to play. Thanks Fred!
  • Manny Dee ★★★★★ 4 weeks ago
    My wife and I had a great experience purchasing our Yamaha Clavinova from Classic Pianos Portland a few years ago. Now that we are empty nesters and downsizing and moving to Florida, we had a need to sell back this piano to Classic Pianos … More for a very fair price and excellent service! I wish to mention Fred Riley and the folks at Classic pianos for their outstanding help and guidance!
  • Simona Parau ★★★★★ 4 weeks ago
    I purchased an upright piano from them about two years ago and had it tuned recently ( you should do it annually FYI). It it always very easy to work with them, Fred Riley especially is quite an encyclopedia. Returns calls promptly. He … More was extremely punctual. I enjoyed the conversation around music and history. I will continue to work with them in the future and tune my piano in time 🙂

Excellent Service

“Amazing! Incredible! After 20 years of not playing I met Rick at the store and his tour was so inspiring I decided that I wanted a new piano on the spot. Such excellent service and a great financing deal. No regrets! Thank you Classic Pianos!”

Jagna L.
New York, NY

Recommended

“Purchased a piano about 2 weeks ago. Peggy was just AMAZING! I told her my budget and was expecting to purchase a used piano but she worked with me and my budget and I was able to take a brand new piano home!! I couldn’t be happier!

Very happy with my purchase and would recommend this place to anyone who is looking to purchase a piano.”

Google User – ali1987

Dedicated

“I needed a reliable in-tune piano on a shoestring budget. Rick Zachery guided me to a gently used Yamaha Clavinova that fit the bill. The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

We Felt Like Part of Their Team

“We partnered with Classic Pianos to purchase a new Yamaha C7X for our College Theatre as well as new upright pianos in all of the practice rooms at Mt. Hood Community College. The staff at Classic Pianos made us feel like part of their team as they evaluated our needs and advised us on which pianos would best fit each space on campus. They are the type of people that you want to partner with not just for one project, but for life!”

Dan Davey
Director of Jazz Studies
Music Instructor
Mt. Hood Community College

Our Go-to Piano Resource

“For over 15 years, Classic Pianos has been our go-to piano resource. We have worked closely with Taylor to find just the right pianos to suit our needs and we are always completely satisfied with the experience and the instrument we end up with. Thank you for all your expertise!”

Kate Andries
General Manager
The Portland Ballet

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.