Testimonials

Testimonials

Read what our customers are saying

Joy and Delight

“Just a brief note to try to put into words the joy and delight I experienced yesterday after the exceptional tour through Classic Pianos … and the sincere and genuine enthusiasm and hospitality you evidenced … I walked by the store and got the urge to come in, and the magic began the moment I stepped inside and experienced the warmth of its environment.”

Bob Cochran
Portland, Oregon

Unparalleled

“I have known Maurice Unis, and some of his associates, for over twenty-five years. His understanding of technical rebuilding and piano restoration is, in a word, ‘unparalleled.’ The rebuilding of vintage Steinways at Classic Pianos is the finest of any store I’ve ever seen.”

Mark Westcott
International Concert Pianist and Teacher
Portland, Oregon

Patient

“I had a terrific piano buying experience at Classic Pianos. Brian was patient and never pushy as I visited multiple times over the course of a few weeks. He listened to my (somewhat evolving) wish list and worked hard to find the perfect instrument for me …”

Google review

Wonderfully Supportive

“The staff at Classic Pianos are incredibly knowledgeable and were able to recommend pianos appropriate for our use at Mountainside HS – both in terms of their use and our budget! They are also wonderfully supportive of the wider music education community and have provided great service and value with the piano rentals provided to Solo & Ensemble events around the state. For outstanding service, exceptional knowledge, and just wonderful people, you can’t do better than Classic Pianos!”

Jeremy M. Zander
Director of Bands
Mountainside High School
OMEA President-Elect

Magical Musical Connection

“It is an absolute joy to walk into the lobby of Artists Rep and, as audiences are leaving a show, one sits down and plays the piano for a while. Last week a huge group of high school students gathered round while one of them played.

Classic Pianos has gifted us with that type of magical music connection, and I am forever grateful!”

Susannah Mars
Music Events Specialist & Resident Artists
Artists Rep

Passionate

“As an adult fulfilling a lifelong desire to play the piano, I was incredibly inspired by the best selling book, ‘The Piano Shop on the Left Bank.’ The book opened a whole new world to me. The first time I walked into Classic Pianos and found myself amidst the beautifully restored vintage pianos, I felt as if I might be in Paris and that I had discovered a similarly passionate world of piano right here in Portland.”

Widney Moore
The Pearl District; Portland, Oregon
Steinway & Sons M from the Classic Collection

Reviews From Google Customers

  • Avatar Bonni Bohn ★★★★★ a month ago
    Fred Riley and Taylor Unis at Classic Pianos are excellent at helping you find the perfect piano within your budget!
    My family and I have been working with Classic Pianos for 8 years, and have continued to be incredibly impressed by the
    … More service (from sales to delivery to tuning and beyond) and, of course, the high quality of pianos. Overall, the value is excellent! We have lived in several countries and bought pianos in different places, and Classic Pianos is by far our favorite dealer in the world. I would recommend Classic to anyone anywhere with full confidence that they will provide the best piano for that budget with the best service.The trade-in policy and warranty protection are also heavenly!
    And, seriously, one of the best parts about Classic Pianos is getting to work with Fred and Taylor. Not only are they experts in their knowledge of pianos, but they are experts in people. They will work with you until you find the piano that fits your family and budget. It is rare to find their combination of knowledge, kindness and organization.
    Whether you are purchasing locally or calling from Texas, you can trust Fred and Taylor to help you find the perfect piano for your needs. Highly recommend!
  • Avatar Sarah Gehred ★★★★★ a month ago
    Fred Riley of Classic Pianos went far, far above and beyond for us to purchase a gorgeous Mason and Hamlin grand. I'm a very "discerning"--otherwise known as hard-to-please--customer, and Fred patiently worked with me by … More tending to every detail, down to the flawless and professional delivery of the piano into my living room. Even after he secured the sale and cashed the check, he still bent over backwards to make everything just right. I have full confidence moving forward that Fred will make sure everything works well for us, which is worth its weight in gold for a big purchase like this. If you're on the fence, let me say that there is no better purchase during the pandemic: with all this time spent at home, music is the balm for every soul. My children now run to the piano in the breaks between online classes, and they actually argue over who is going to play next. Even my husband, who was an initial skeptic about this purchase, has declared it's the best thing we have bought. The sound of this piano is absolutely glorious and is filling our home with joy. At the most modest estimate it sounds 500% better than our high-end upright did. A superb instrument is an important investment because the sound you get out of your piano is the sole gift for the hard work of daily practice. Thank you, Fred, for the gift that keeps on giving in our family.
  • Avatar Michelle Xiang ★★★★★ a week ago
    Fred is very caring and reliable. He is more like a friend, not only a business man. I need a second hand and good quality piano. I got one I am very satisfied. Fred is a friend of many customers, so he can have good second hand piano resource. … More Very happy experience!
  • Avatar Bryndon Fisher ★★★★★ 2 weeks ago
    What an absolute pleasure it has been working with Fred Riley and his colleagues at Classic Pianos. We were in the market to sell our Yamaha C7 piano, and Fred made it happen. We can’t say enough about the smooth, efficient, and professional … More manner in which they conducted (no pun intended) themselves. We were very satisfied with the outcome, and we would recommend Fred and his team to anyone looking to sell or buy a new or used piano. Outstanding service.
  • Avatar Wyatt E ★★★★★ 4 weeks ago
    A beautiful store with a great selection of very fine pianos. Fred took great personal interest in showing me a range of pianos in my size and price range, and encouraged me to spend as much time as I wanted with each one. I’m really … More glad I didn’t settle for another piano before going to Classic, because Fred gave me a killer deal on a new Bosendorfer, which I hadn’t thought I could afford. It has the most beautiful sound, and owning and playing on it is a total dream.
  • Avatar Ray LeBlanc ★★★★★ 3 weeks ago
    Fred Riley at Classic Pianos is excellent! I was referred to Fred by the Estonia Piano Company, despite the fact that I live in Omaha (a very long trip to Portland!). Estonia put me in great hands, because Fred took incredible care of me. … More My Estonia L190 arrived in perfect condition and plays beautifully. I probably won't need another piano, but if I do Fred will be my first call! I will happily refer all friends/family to Classic Pianos as well. Thank you Fred!
  • Avatar Samuel Bohn ★★★★★ a month ago
    Working with Fred and Taylor at Classic Pianos has been a real pleasure. I’m a student and a fairly serious piano player on a limited budget, and they helped me find the perfect piano for my needs. I also like the fact that when ready … More to upgrade, I’ll get the full value of my previous piano that I bought from them put towards my new piano purchase!
  • Avatar Lindsay S ★★★★★ 3 weeks ago
    Such a great experience, yes, even during Covid.
    Fred R. was with whom i was in contact with for a purchase of a piano and he guided me through the whole process. Then he came and re-tuned it about a month after receiving it and made sure
    … More everything was to my satisfaction. Fred was professional, funny and even spoke a little Mandarin with my kids!
  • Avatar Manuel Bonilla ★★★★★ a month ago
    As a relatively un-experienced buyer I felt very comfortable with my purchasing experience and happy with the piano I purchased.
    It was my first time buying an acoustic piano and I did not have a lot experience with acoustic pianos. Fred
    … More was very welcoming and adjusted to my level of knowledge and budget. I feel I got a very decent piano for my budget. I purchased a different piano from the one I came looking for after considering Fred's sincere and experienced advice. He politely suggested a piano better suited for my apartment floorplan and when my piano arrived it was indeed a perfect fit! Fred is a very professional and warm person.
    Delivery was free and first tuning as well. The scheduling of the delivery was easy and very reasonably timed.
    I contacted Fred for a piano tuning and promptly arrived the next day at my convenience for the tuning. Piano is sounding amazing!
    I suggest considering this store due its reasonably priced pianos, quality of the pianos, honesty to the costumers and its very competitive warranty on their products (including parts and trade-in value) which I did not find in the other stores I considered.

Excellent Service

“Amazing! Incredible! After 20 years of not playing I met Rick at the store and his tour was so inspiring I decided that I wanted a new piano on the spot. Such excellent service and a great financing deal. No regrets! Thank you Classic Pianos!”

Jagna L.
New York, NY

Recommended

“Purchased a piano about 2 weeks ago. Peggy was just AMAZING! I told her my budget and was expecting to purchase a used piano but she worked with me and my budget and I was able to take a brand new piano home!! I couldn’t be happier!

Very happy with my purchase and would recommend this place to anyone who is looking to purchase a piano.”

Google User – ali1987

Dedicated

“I needed a reliable in-tune piano on a shoestring budget. Rick Zachery guided me to a gently used Yamaha Clavinova that fit the bill. The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

We Felt Like Part of Their Team

“We partnered with Classic Pianos to purchase a new Yamaha C7X for our College Theatre as well as new upright pianos in all of the practice rooms at Mt. Hood Community College. The staff at Classic Pianos made us feel like part of their team as they evaluated our needs and advised us on which pianos would best fit each space on campus. They are the type of people that you want to partner with not just for one project, but for life!”

Dan Davey
Director of Jazz Studies
Music Instructor
Mt. Hood Community College

Our Go-to Piano Resource

“For over 15 years, Classic Pianos has been our go-to piano resource. We have worked closely with Taylor to find just the right pianos to suit our needs and we are always completely satisfied with the experience and the instrument we end up with. Thank you for all your expertise!”

Kate Andries
General Manager
The Portland Ballet

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.