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Testimonials

Testimonials

Read what our customers are saying

Joy and Delight

“Just a brief note to try to put into words the joy and delight I experienced yesterday after the exceptional tour through Classic Pianos … and the sincere and genuine enthusiasm and hospitality you evidenced … I walked by the store and got the urge to come in, and the magic began the moment I stepped inside and experienced the warmth of its environment.”

Bob Cochran
Portland, Oregon

Unparalleled

“I have known Maurice Unis, and some of his associates, for over twenty-five years. His understanding of technical rebuilding and piano restoration is, in a word, ‘unparalleled.’ The rebuilding of vintage Steinways at Classic Pianos is the finest of any store I’ve ever seen.”

Mark Westcott
International Concert Pianist and Teacher
Portland, Oregon

Patient

“I had a terrific piano buying experience at Classic Pianos. Brian was patient and never pushy as I visited multiple times over the course of a few weeks. He listened to my (somewhat evolving) wish list and worked hard to find the perfect instrument for me …”

Google review

Wonderfully Supportive

“The staff at Classic Pianos are incredibly knowledgeable and were able to recommend pianos appropriate for our use at Mountainside HS – both in terms of their use and our budget! They are also wonderfully supportive of the wider music education community and have provided great service and value with the piano rentals provided to Solo & Ensemble events around the state. For outstanding service, exceptional knowledge, and just wonderful people, you can’t do better than Classic Pianos!”

Jeremy M. Zander
Director of Bands
Mountainside High School
OMEA President-Elect

Magical Musical Connection

“It is an absolute joy to walk into the lobby of Artists Rep and, as audiences are leaving a show, one sits down and plays the piano for a while. Last week a huge group of high school students gathered round while one of them played.

Classic Pianos has gifted us with that type of magical music connection, and I am forever grateful!”

Susannah Mars
Music Events Specialist & Resident Artists
Artists Rep

Passionate

“As an adult fulfilling a lifelong desire to play the piano, I was incredibly inspired by the best selling book, ‘The Piano Shop on the Left Bank.’ The book opened a whole new world to me. The first time I walked into Classic Pianos and found myself amidst the beautifully restored vintage pianos, I felt as if I might be in Paris and that I had discovered a similarly passionate world of piano right here in Portland.”

Widney Moore
The Pearl District; Portland, Oregon
Steinway & Sons M from the Classic Collection

Reviews From Google Customers

  • Joel Mack ★★★★★ a week ago
    Great experience buying our first piano. Fred was patient and informative in helping us find the right piano for our price range (from their wide selection), and made the process enjoyable. Highly recommend starting here if looking for … More a piano!
  • Xiaoji Ye ★★★★★ a week ago
    Fred was really helpful in our buying experience. He is experienced and nice.
  • Daniel Aubrey W. ★★★★★ 2 weeks ago
    Amazing! There are hundreds of beautiful pianos, and really helpful and nice staff. Fred helped me find exactly what I was looking for.
  • Shannon Sexton ★★★★★ 3 weeks ago
    Fred was amazing. I had a piano in mind & he took me straight to it without me saying anything. He is great at matching the piano to the person! He was so friendly and helpful.
  • Stuart Peterson ★★★★★ 3 weeks ago
    Searching for a place to sell my piano on consignment. They were very helpful.
  • Anita Zhen ★★★★★ 3 weeks ago
    My teacher took me to see Fred Riley.We had a wonderful experience and found the perfect Yamaha baby grand piano. I highly recommend Classic Pianos for their service and their pianos. Happy Customer:)
  • Chang Lee ★★★★★ 4 weeks ago
    Excellent service and piano selection! Fred was very personable and helped us find the perfect piano! Thank you!!
  • Julia Teng ★★★★★ 4 weeks ago
    Fred sold us the beautiful Schimmel one year ago. We were very happy with his service. Because of our house remodeling, we only had the piano delivered a few weeks ago. To our surprise Fred contacted us and came in by himself tuning the … More piano for us. We really appreciated Fred and highly recommend him to anyone who has the need for a good piano as well as the first class service from a reputable piano store.
  • Kate Medema ★★★★★ a month ago
    We had a great experience at Classic Pianos Portland. I had a few parameters for what we needed in a high quality family piano, and Fred pointed me to the perfect fit. The entire experience was painless and low-pressure. Too bad they don’t … More sell used cars 😜

Excellent Service

“Amazing! Incredible! After 20 years of not playing I met Rick at the store and his tour was so inspiring I decided that I wanted a new piano on the spot. Such excellent service and a great financing deal. No regrets! Thank you Classic Pianos!”

Jagna L.
New York, NY

Recommended

“Purchased a piano about 2 weeks ago. Peggy was just AMAZING! I told her my budget and was expecting to purchase a used piano but she worked with me and my budget and I was able to take a brand new piano home!! I couldn’t be happier!

Very happy with my purchase and would recommend this place to anyone who is looking to purchase a piano.”

Google User – ali1987

Dedicated

“I needed a reliable in-tune piano on a shoestring budget. Rick Zachery guided me to a gently used Yamaha Clavinova that fit the bill. The staff are courteous, knowledgeable and professional. Their policy allows you to trade-in a purchased instrument within two years at full value toward an upgrade — which tells you that they are sincerely dedicated to providing quality pianos for any household. It’s worth a visit just to look at the beautiful array of instruments they have in their showrooms. I would do business with Classic Pianos again.”

Lance C.
Portland, OR

We Felt Like Part of Their Team

“We partnered with Classic Pianos to purchase a new Yamaha C7X for our College Theatre as well as new upright pianos in all of the practice rooms at Mt. Hood Community College. The staff at Classic Pianos made us feel like part of their team as they evaluated our needs and advised us on which pianos would best fit each space on campus. They are the type of people that you want to partner with not just for one project, but for life!”

Dan Davey
Director of Jazz Studies
Music Instructor
Mt. Hood Community College

Our Go-to Piano Resource

“For over 15 years, Classic Pianos has been our go-to piano resource. We have worked closely with Taylor to find just the right pianos to suit our needs and we are always completely satisfied with the experience and the instrument we end up with. Thank you for all your expertise!”

Kate Andries
General Manager
The Portland Ballet

INCREDIBLE SELECTION

Ready to Browse Our Selection?

Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.