Classic Pianos’ Five-Star Trade-Up Policy
Buy with confidence — your piano purchase will be an investment for generations to come
A piano purchase is a significant investment that brings lifelong joy to adults and children alike, which is why we’re so proud of our Five-Star Trade-up Policy. This unique policy ensures that your piano investment grows and develops along with your family’s musical appreciation.
Once you own a piano, you may find that your musical needs change. Whether your children or grandchildren develop from beginner students to advanced pianists, or whether you develop a passion for the piano as an adult, our trade-up policy nurtures your family’s love of music.
How does the Five-Star Trade-Up Policy work?
We offer this straight-forward policy with no strings attached
When you purchase a piano from Classic Pianos, you’ll enjoy the freedom and flexibility to trade it in and receive a store credit to be applied to a new, in-stock piano of equal or greater value. The amount of your trade-in value and the length of your policy are determined by the piano you purchase:
- Acoustic Pianos: Lifetime 100% Trade-up Policy
At any point, trade in your model to receive a store credit for 100% of your original purchase.
- Digital Pianos: Two-year 100% Trade-up Policy
Within two years of your piano’s date of purchase, trade it in for a 100% store credit.
- Player & Silent Pianos: Lifetime 70% Trade-up Policy
At any point, trade in your acoustic piano with a player or silent system and receive a store credit for 70% of your original purchase.
Virtual Tours and Private Showroom Appointments Are Available
As we navigate these unprecedented times, music can mean more than ever. That's why the Classic Pianos team is available for virtual tours and private appointments. Here's what you can expect:
For individual and family in-person appointments, we are maintaining social distance and cleaning pianos thoroughly between customers. For virtual appointments, we have a variety of platform options available.Schedule Your Tour