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Five-Star Trade-Up Policy - Offering Peace of Mind & Flexibility
Your new or used piano purchase is an investment for a lifetime. But what if your musical needs change over the years? The answer is simple: When you’re ready, you can trade in your instrument for a store credit to be used toward the purchase of another piano of equal or greater value.
- Acoustic Pianos: Lifetime 100% trade-up value
- Digital & Hybrid Pianos: 100% trade-up value for two and five years following purchase
- Silent, TransAcoustic, & Disklavier Pianos: 100% trade-up for two-year and then 70% trade-up value for the life of the instrument
What Our Customers Say
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Teresa Love
★★★★★
in the last week
We had a most engaging and wonderful experience with Fred Riley who came and tuned our piano for us. He is more than an excellent piano tuner. You can hear, from his conversation, that he cares about music, the pianos he cares for, the … More people he meets as he journey's through life, and the meaningful connections he makes with everyone he meets. Not only an excellent piano tuner but an excellent human being. Thank you for the experience. I know my piano, and our family, are in fine and trustworthy hands.
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Charles Halvorson
★★★★★
2 weeks ago
Fred helped my wife and I find the perfect upright Steinway for our family! He listened to our objectives and helped refine our search in Classic Piano’s amazing showroom, entertaining the kids along the way with a player piano extravaganza. … More Classic Piano coordinated a seamless delivery, with Fred scheduling a tuning to make sure the new piano sounded its best in our home. Highly recommend Fred and Classic!
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John Fisher
★★★★★
a month ago
We had a terrible experience purchasing a piano over the internet from Amazon. The delivery coordination was poor and the product had a manufacture defect with no warranty. We had to spend a lot of time packing it and dropping it at the … More return location. We were surprised Classic Pianos had a very competitive price and good pianos. We really had a fun shopping experience with Fred Riley. He is very knowledgeable, honest, friendly, and not pushy. He is a true helper. We purchased a piano we really liked through him. The shop offered a good warranty and the ability to trade in our piano for an upgrade in the future. We highly recommend this shop and don't forget to ask for Fred Riley.
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Egg White
★★★★★
a month ago
I came in to ask about renting a piano and was happily informed that they're way more affordable and accessible than I thought! Fred was helpful in giving me all the information I needed, and now I'm prepared on how to move forward … More with my piano playing journey 🖤🤍
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Ed Begley
★★★★★
a month ago
I stopped by to check out the extensive range of instruments available to try out after a recommendation from an ex-employee at classic piano's. I was greeted by Fred Riley who endeavoured to make me feel at home and offered some wonderful … More insight into his world. We spent over half an hour chatting and discussing his passions and interests, all the while showing a keen interest in my work and sharing a few tricks he had up his sleeve - much more of an experience than I could have imagined. theres magic in this place...
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James Ho
★★★★★
a month ago
My piano teacher told me here. I have a great time to buy piano. Fred helped me to choose my piano. He is so nice guy. Highly recommended this piano store
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Paul Flyger
★★★★★
a month ago
I recently visited Classic Pianos a couple times because I was looking for an apartment friendly piano. Fred was super helpful in helping me do just that! Classic Pianos has a huge selection of quality pianos and I am really looking forward … More to having a piano again! I highly recommend!
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sandun sulakshana
★★★★★
a month ago
We had a great experience at Classic Pianos. We met Fred Riley from the sales team and it was like a piano tour. Starting from the auditorium, history of the family owned business and the showroom full of professional , intermediate and … More beginner level pianos with different kinds of piano brands. Fred was explaining very patiently and helping us to take the decision rather pushing us to buying a piano. He was being really honest and helped a lot to select the ideal piano according to our requirement and the budget. Thank you Fred for all the help to bringing our first Grand piano home. I highly recommend Classic piano for all piano needs.
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Tania Bastiansz
★★★★★
a month ago
We had a great experience with classic piano portland. Fred Riley, he's the guy if you are planning on buying a piano from classic i highly recommend him. He understood our needs and requirement and helped us to select the perfect … More piano. He is very knowledgeable about what he was doing and he is honest and patient too. Thanks to Fred Riley our piano hunting was very easy.