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Five-Star Trade-Up Policy - Offering Peace of Mind & Flexibility
Your new or used piano purchase is an investment for a lifetime. But what if your musical needs change over the years? The answer is simple: When you’re ready, you can trade in your instrument for a store credit to be used toward the purchase of another piano of equal or greater value.
- Acoustic Pianos: Lifetime 100% trade-up value
- Digital & Hybrid Pianos: 100% trade-up value for two and five years following purchase
- Silent, TransAcoustic, & Disklavier Pianos: 100% trade-up for two-year and then 70% trade-up value for the life of the instrument
What Our Customers Say
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Chris Extine
★★★★★
a week ago
Had a great experience shopping at Classic Pianos. Fred Riley showed us around and helped my family find a piano that fit our budget and space requirements. The kids were entertained during the process and are excited about playing our … More new piano!
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Ann Larivee
★★★★★
a week ago
When you go to Classic Pianos, ask for Fred. You not only will purchase the perfect piano, but you will be entertained the entire time by backwards piano playing, puns galore, and an encyclopedic knowledge of music. We got a great deal … More on a gorgeous used Yamaha baby grand!!
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Tommy Dang
★★★★★
a week ago
My families experience was nothing short of amazing thanks to the excellent assistance of Fred. The space was also lovely with much in store that’s certainly worth a look. I’ll be coming in for all my current and future piano needs.
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Curtis Stoecklin
★★★★★
2 weeks ago
Interested in a piano? This is your destination. Fred is a stud. Everything is at your fingertips from a Bösendorfer to Steinway to Young Chang, to Yamaha. Fred can tell you every intricacy, niggle, and more importantly where each model … More shines. He is a fount of knowledge, a model American, and the finest piano enthusiast you will ever met. Highly recommend. Thanks to Fred I have a brand new piano and love it more than I ever though possible. A home run with these guys.
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Patrick Liu
★★★★★
3 weeks ago
I just moved to Portland and went to Classic Pianos to have a look around. One of their staff members Fred Riley took the time to give me a tour. He incredibly nice and made my experience entertaining and smooth! I would heavily recommend … More checking out Classic Pianos Portland!
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benwa chen
★★★★★
3 weeks ago
We contacted Fred Riley 3 years ago about our interest in purchasing a grand piano and came in with my family, hoping to find one to take home. Fred was super knowledgeable on pianos and helped us pick out the perfect one for our family. … More Now, he is always there for us when we need him to tune our piano and we are very grateful for that.
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Ting Chen
★★★★★
3 weeks ago
We got our first piano from Classic Pianos and it was a pleasant shopping experience. Fred helped with moving and tuning, the whole process was quick and smooth. Many of our friends in town purchased their pianos from this place, I would … More recommend to give Fred a try if you are looking to buy a piano.
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Alex Espe
★★★★★
4 weeks ago
I am a piano technician in Northern California who has worked with Fred over the phone to service client’s pianos who purchased from him. Fred invited me up to see what turns out to be the most wonderful piano store I’ve ever been in. My … More finance and I were immediately treated like family. We stayed at their amazing custom house next to piano compound. Fred is a great guy to spend the day with, the piano selection is unparalleled in variety and quality. This is the kind of piano store you will not want to leave once you enter. It’s a fun, welcoming and playful atmosphere - exactly the type of environment where high end instruments should reside. Don’t forget to ask about the basement selection for those on a tighter budget. This is the shop I recommend any client checks out when piano shopping. Thank you Fred and Classic Pianos!
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Huy Le
★★★★★
4 weeks ago
We were in an out on a jiffy, the customer experience was amazing and fun at the same time, we were able to find the perfect piano for our budget and wants and a deal on top of that! Will come back next time the chance comes.