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Five-Star Trade-Up Policy - Offering Peace of Mind & Flexibility
Your new or used piano purchase is an investment for a lifetime. But what if your musical needs change over the years? The answer is simple: When you’re ready, you can trade in your instrument for a store credit to be used toward the purchase of another piano of equal or greater value.
- Acoustic Pianos: Lifetime 100% trade-up value
- Digital & Hybrid Pianos: 100% trade-up value for two and five years following purchase
- Silent, TransAcoustic, & Disklavier Pianos: 100% trade-up for two-year and then 70% trade-up value for the life of the instrument
What Our Customers Say
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Todd W.
★★★★★
in the last week
I recently purchased a Schimmel piano from Classic Pianos, with help from Fred Riley and Jaden, and I couldn’t be happier with my experience. From the moment I walked in, Fred and Jaden were incredibly attentive and professional. They took … More the time to understand my budget and playing style, guiding me through a diverse selection of pianos that fit my needs perfectly.What truly stood out was their respectful approach: they gave me the space and time I needed to truly explore each piano without hovering. This thoughtful approach allowed me to connect with the instruments on a deeper level and ultimately find the perfect piano that genuinely inspires me to play.Moreover, their dedication to supporting local piano community is commendable. It’s clear that Classic Pianos is committed to quality and community, which only added to the overall positive experience.If you’re in the market for a piano, I highly recommend Classic Pianos. They offer not just a product but an exceptional service experience that you won’t find elsewhere.
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Jon Rubesh
★★★★★
in the last week
This is the third time Fred has helped us with a piano purchase, this time for my folks. As with every experience, Fred was so very knowledgeable, patient and attentive to what my mom was looking for and wanting. He helped her find the … More perfect piano. It was delivered last week and she is thrilled!! Thank you Fred.Jon
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Srini Radhakrishna
★★★★★
in the last week
Went to Classic Pianos on the recommendation of my piano teacher to purchase my first piano. Fred Riley was incredibly helpful in finding a piano that met my needs, budget, etc. As a first time buyer, his vast knowledge helped me understand … More the differences between various styles and brands. His passion for pianos and music is authentic. I’ve been very happy with my purchase, and after Fred’s recent tuning, the piano sounds even better. Thank you Fred and Classic Pianos!
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Hildreth Willson
★★★★★
a week ago
What a great place! No pressure, deep knowledge, and delight in showing the pianos to anyone interested.
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Lisa Nguyen
★★★★★
a week ago
Fred came to tune our piano on short notice. He did a great job, was punctual, and was very nice! Will use him again for future tunings. Thank you!
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Riva Chen
★★★★★
a week ago
We purchased a piano from Fred a year ago, and we couldn't be happier with both the instrument and the exceptional service we received. Fred was incredibly knowledgeable and helped us find the perfect piano that suited our needs and … More budget. The quality of the piano has exceeded our expectations, and it’s been a joy to play every day.
Fred’s customer service stands out as well. Even a year later, he continues to check in to ensure we’re satisfied and offers tips on maintenance. If you’re in the market for a piano, I highly recommend working with Fred. His expertise and commitment to his customers are truly top-notch! -
Sharla Rubesh
★★★★★
2 weeks ago
Fred set my mother-in-law up with a beautiful new piano today. Always a pleasure to be here.
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Lou Lé
★★★★★
2 weeks ago
Just purchased my second piano here. This is a fantastic place with a really great selection. The process was really easy. Highly recommend for anyone looking for a piano of any kind!
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Mary T
★★★★★
2 weeks ago
Recently, I traded in my Yamaha grand for a Yamaha Disklavier. This is my fifth piano from Classic, starting with an upright. I absolutely love their 100% value lifetime trade-up policy and their abundant inventory, which always meets my … More changing needs. Fred and Taylor are professional, knowledgeable, and incredibly helpful. Fred recommended the most suitable piano for me and even provided a complimentary tuning. I later learned that Classic sells pianos all over the United States. If you're looking for a piano, this is a family business that will not disappoint.